01 / 使用场景Use scenarios

六个行业,
同一套底层引擎。
Six industries,
one underlying engine.

知识图谱 + 向量检索 + Agent 编排——具体行业的差别在 schema 和接入工具上。 Knowledge graph + vector retrieval + agent orchestration — the industry difference lives in schema and integration tools.
01

硬件研发 / 制造业Hardware R&D / manufacturing

把分散的产品规格书、元器件 datasheet、工艺 SOP、客诉处置记录融成一张图。研发查"某板卡用了哪些芯片 / 同等替代有哪些 / 上次客诉处理结论"——一次问到位。

Fuse scattered product specs, component datasheets, SOPs and field-issue logs into a single graph. R&D can ask "which chips are on this board / what are the equivalents / what was the resolution last time" in one shot.

产品 ⇄ 元器件 BOM 关系图Product ⇄ component BOM graph 飞书 / 钉钉 Bot 接入Feishu / DingTalk bot 本地化部署,可断网On-prem, air-gappable
02

跨境电商 / DTC 品牌Cross-border / DTC brand

SKU 资料、Listing 文案、客诉记录、退换政策散落在 5+ 平台后台。一个 Agent 拿到全量上下文,回复客户问题 / 写新品文案的口径终于一致。

SKU info, listings, support tickets and policies live across 5+ platform backends. One agent with full context — finally a consistent voice across customer replies and new-product copy.

多店铺 SKU 统一索引Cross-store SKU index 客诉对话历史向量化Vectorized ticket history Shopify / Amazon SP-API 适配Shopify / Amazon SP-API ready
03

法律 / 合规咨询Legal / compliance

判例库 + 法规更新 + 内部论证笔记 + 已结案件复盘。律师写 brief 时,AI 给出"本所历史相似案件 + 法条引用 + 反方常见抗辩"——但每条结论都能溯源到具体段落。

Case law + regulatory updates + internal memos + closed-case retros. When drafting a brief, AI surfaces "similar firm cases + statutes + common counter-arguments" — every claim traceable to source.

引用必带原文段落锚点Quoted excerpt anchors 权限分层(合伙人/助理)Tiered access (partner/associate) WPS / Word 插件WPS / Word add-in
04

医疗器械 / 院内管理Medical devices / hospital ops

注册申报材料、临床试验数据、不良事件、售后维修记录全部融通。监管事件追溯不再翻几个 G 的 PDF——结构化路径直接拉出来。

Regulatory filings, clinical trial data, adverse events, field service logs — all linked. Tracing a regulatory event no longer means scanning gigabytes of PDFs; the structured path surfaces in seconds.

NMPA / FDA 文件结构化解析NMPA / FDA filing parser 设备序列号 → 维修事件链Device SN → service event chain HIPAA / 等保兼容部署HIPAA / MLPS-compatible deploy
05

教育 / 留学咨询Education / overseas advisory

院校数据、历年录取案例、文书素材、学员信息——顾问跟一个学员时能瞬间看到"过去 50 个相似学员投了哪 3 所校最稳"。文书初稿从 4 小时缩到 30 分钟。

School data, historical admits, essay corpora, student records. When an advisor opens a student file, "the 3 safest targets among 50 similar past admits" surfaces instantly. Essay drafts compress from 4 hours to 30 minutes.

学员相似度向量匹配Student-vector matching 文书风格保留生成Voice-preserving draft 家长沟通日志一键归档One-click parent-log archive
06

投资 / FA 机构Investment / FA

DD 资料、行业研究、被投/拟投公司动态、内部投决会议纪要全部对齐。Sourcing 阶段问"过去三年我们看过的同赛道项目都死在哪一步"——直接拿到结构化复盘。

DD materials, industry research, portfolio/pipeline updates, internal IC notes — all aligned. At sourcing, ask "where did the same-vertical deals we've reviewed in the past 3 years die" — get a structured retro back.

赛道节点图谱Vertical node graph 会议纪要自动结构化IC note auto-structuring 飞书 / Notion 双向同步Feishu / Notion bi-sync
02 / 真实项目Real engagements

三个客户,
每一个都跑过完整生产闭环。
Three clients,
each closed the full production loop.

下面三个案例的客户身份、产品名称、内部代号均已匿名化或脱敏。所有数字来自真实部署。 Client identities, product names and internal codes below are anonymized or scrubbed. Numbers are from real deployments.
01
种子客户 · 已部署Seed client · Deployed
华中某轨道交通装备制造商A central-China rail-transit equipment maker
行业 · 轨道交通电子 · 年营收量级 ¥1-3 亿Vertical · Rail-transit electronics · Revenue ¥100-300M

把 500+ 份产品文档变成一张能查的图,让"产品 ↔ 元器件"的语义关系第一次跑通。 Turning 500+ product documents into a queryable graph — the first time "product ↔ component" semantics worked end-to-end.

客户主营机车控制系统板卡,每一份图纸、工艺、芯片型号都要经得起运行追溯。我们用时光脉络把分散在多个文件夹的产品规格、研发报告、销售档案融通成一张知识图谱,研发查"某板卡用了哪些主芯片"从需要翻文件到秒级返回带置信度的答案。

The client makes locomotive control boards — every drawing, SOP and chip spec must survive operational traceability. We used Shiguangmailuo to fuse product specs, R&D reports and sales records (scattered across many folders) into one knowledge graph. R&D queries like "what main chips are on board X" went from manual search to a second-level answer with confidence scores.

关键决策Key decisions
  • 纯本地化部署:Neo4j / Qdrant / MySQL / SQLite 全部跑在客户服务器,可断网
  • Pure on-prem: Neo4j / Qdrant / MySQL / SQLite all on customer servers, air-gappable
  • AI 输出必须带原文段落锚点(PDF 文件名 + 页码),不接受不可溯源结论
  • Every AI output must carry source-doc anchors (PDF + page); no untraceable claims
  • 飞书 Bot 是真接口——员工不会去开第二个网页 / app
  • Lark bot is the real surface — staff won't open a second app for AI
534
图谱节点Graph nodes
890
向量索引Vector points
313/319
测试通过 (98.1%)Tests passing
100%
本地化 / 可断网On-prem / air-gap
02
已交付 · 上线 90 天Delivered · 90 days live
华南某 DTC 跨境品牌A south-China DTC cross-border brand
行业 · 消费电子配件 · 年 GMV ¥1.5 亿 · 5 个海外站点Vertical · Consumer-electronics accessories · GMV ¥150M · 5 overseas storefronts

让 5 个站点的客服回复口径终于一致,新品文案生产周期减半。 Bringing five-storefront support to one consistent voice; halving the new-product copy cycle.

客户在 Amazon US/EU、独立站、TikTok Shop、Shopee 多地运营 4500+ SKU。同一商品在不同站点的文案、规格、退换政策版本不一,客服跨平台回复客户问题经常踩自家坑。我们把全部 SKU、12K 客诉历史、退换政策融到一个知识库,所有客服 / 文案 Agent 拉的是同一份事实底座。

Client runs 4,500+ SKUs across Amazon US/EU, DTC site, TikTok Shop and Shopee. Listings, specs and return policies for the same item drift across stores; support reps regularly contradict their own brand. We fused all SKUs, 12K support history, and policies into one KB — every support / copy agent now queries the same fact base.

关键决策Key decisions
  • 不重写客服 SaaS——做 Agent middleware,从客户原有 Zendesk / Intercom 拉单
  • Don't rebuild the support stack — agent middleware pulls tickets from existing Zendesk / Intercom
  • 客诉对话向量化时切到"问题—结论—附件"三段,命中精度 +35%
  • Vectorize tickets in three segments (issue / resolution / attachment); +35% retrieval precision
  • 新品上架时一键生成 5 个站点不同语境文案,运营校对再发布
  • One-click generation of 5 store-localized listings on new SKUs; ops review then publish
4.5K SKU
统一索引Unified index
94%
客服回复一致性Reply consistency
−47%
新品文案工时New-listing copy hours
8.5min
首响时长 P50(原 22min)First-response P50
03
POC 完成 · 进入扩量POC complete · scaling up
京津地区某中型律所A mid-size law firm in Beijing area
行业 · 商事/合规 · 30+ 律师 · 主营涉外并购与争议解决Vertical · Commercial / compliance · 30+ attorneys · Cross-border M&A and disputes

让历史判例 + 内部论证笔记真正参与到每一份新 brief 的初稿。 Bringing historical case law + internal memos into every new brief — at draft time.

律师写一份并购合规 brief 平均 4 小时,其中近半时间在翻历史案件。客户的 8K+ 判例、近三年内部论证笔记、监管解读分散在文件服务器和个人电脑里——经验没法系统沉淀。POC 范围是把判例 + 笔记入库,律师写新 brief 时 Agent 提供"本所历史相似案件 3 个 + 关键法条 + 反方常见抗辩"作为底稿。

A new compliance brief takes 4 hours on average; nearly half is digging through prior cases. The firm's 8K+ cases, 3 years of internal memos, and regulatory reads were scattered across file servers and personal laptops — experience never accreted. POC scope: ingest cases + memos, then surface "3 similar firm cases + key statutes + common counter-arguments" as a draft scaffold for new briefs.

关键决策Key decisions
  • 权限分层至段落级——合伙人能看的论证笔记,助理 Agent 召回时严格隔离
  • Paragraph-level access tiers — memos visible to partners are strictly isolated from associate-level retrieval
  • 每一句生成内容都附判例号 + 段落锚点,律师 1 click 跳到原文
  • Every generated sentence carries case-no + paragraph anchor; one-click to source
  • WPS Word 插件比独立 webapp 接受度高 3x,主交付形态以插件为准
  • WPS / Word add-in had 3× adoption over standalone webapp; we shipped the add-in
8.2K
判例入库Cases ingested
35min
初稿耗时(原 4h)Draft time (was 4h)
91%
引用准确率Citation accuracy
14
律师周活 / 30 总数Weekly-active / 30 total
关于客户匿名On client anonymity —— 我们与每一位客户签署 NDA。本页所有客户名称、产品代号、地区描述均经过脱敏处理。涉及行业、规模、痛点、解决路径的描述与实际项目一致;技术指标(节点数、测试通过率、响应时长等)来自真实部署的实测审计。如果你希望进入参考客户列表(实名背书),可以单独沟通。 — we sign NDAs with every client. Names, product codes, and locations on this page are scrubbed. Industry / scale / pain-point / approach descriptions match the actual engagements; technical metrics come from real deployment audits. Reference-customer status (with name disclosure) is negotiated separately.
下一个?Next?

六个场景里有一个对得上你的业务,
就值得 30 分钟聊一下。
If one of these scenarios matches your business,
it's worth a 30-minute call.

我们目前只承接 3-5 家深度客户。如果你那边有真实业务数据 + 决策人愿意做反馈,可能正好对路。 We only run 3-5 deep engagements at a time. If you have real internal data and a decision-maker willing to give honest feedback, we might be a fit.

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